Privacy Policy

1. Information We Collect

We may collect:

• Account data: name, email, phone number, password (hashed)
• Consultation data: questions, preferences, and any details you share for your reading
• Payment data: processed securely by our payment provider; we do not store full card numbers
• Usage data: IP address, device type, pages visited, and similar technical information

2. How We Use Your Information

We use your information to: provide consultations and deliver spiritual shop orders; manage your account and authenticate you; process payments; send service-related emails (e.g., booking confirmations, consultation responses); improve our platform and customer support; comply with legal obligations; and, with your consent, send marketing or spiritual insight updates. We treat consultation and spiritual inquiry content with confidentiality as appropriate to our practice.

3. Sharing of Information

We do not sell your personal information. We may share data with: service providers who help us operate the platform (e.g., hosting, payments, email); our Babalawos and support team solely to fulfill your consultations and orders; and authorities when required by law. We require our partners to protect your data and use it only for the purposes we specify.

4. Data Storage & Security

We store your data on secure servers and use industry-standard measures to protect it. Consultation transcripts and voice recordings may be retained to deliver your reading and for quality and support purposes. We retain data as long as needed to provide our services and as required by law.

5. Cookies & Similar Technologies

We use cookies and similar technologies to keep you logged in, remember preferences, and understand how our site is used. You can adjust your browser settings to limit or disable cookies; some features may not work fully if you do.

6. Your Rights

Depending on your location, you may have the right to: access, correct, or delete your personal data; restrict or object to certain processing; and, where applicable, data portability. To exercise these rights, contact us at support@ifagbaiye.com. You may also unsubscribe from marketing emails at any time.

7. Children

Our services are not directed at persons under 18. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us so we can delete it.

8. International Transfers

Your data may be processed in countries other than your own. We take steps to ensure it is protected in line with this policy and applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. We encourage you to review it periodically.

10. Contact Us

For privacy-related questions or requests, contact us at support@ifagbaiye.com or through our Contact page.